Transfers & Refunds Policy
Transfers and refunds are applicable only to some of our courses. In some case, a refund may be available if you change your mind before you start your course, less the sum of the administration fee. You may also be able to transfer your registration to another person. All transfers should be made in writing and may involve an administration fee.You will only be able to transfer your course if you have not yet commenced it. If a transfer is made and cancellation subsequently occurs, an additional cancellation fee may apply. Please review the fee schedule applicable for the course you are enrolling into under SECTION 3 – COURSE INFORMATION.
ABE Education will consider refund requests if you experience circumstances beyond your control, such as serious illness or hospitalisation. Proof will need to be provided. Please read the description of the course you are enrolling into, located under SECTION 3 – COURSE INFORMATION of this handbook to ascertain the applicable fees for your course.
If for whatever reason you wish to cancel out of your course, please ensure you contact one of our staff members. We may be able to assist you in finding a way to complete the course despite your reasons for cancellation. If you are having problems with the course material, we will be able to assist you. If you require additional time, we will be able to assist you. Please speak to us before you decide to withdraw, as we are here to help. All such cancellations and refund requests must be in writing and should be emailed to one of the ABE staff. If the cancellation is received prior to course commencement, you may incur an administration fee and will be refunded the remaining sum of the course. However, if the cancellation is received after the course commence, the full cost of the course will be retained. If a transfer is made and cancellation subsequently occurs, an additional cancellation fee will apply. Please read the description of the course you are enrolling into, located under SECTION 3 – COURSE INFORMATION of this handbook to ascertain the applicable fees for your course.
Fee Assurance Policy
As noted above, all fees are required to be paid up-front. We guarantee the security of any payment made by participants or potential participants who have been provided with a tax invoice for the payment. Please be aware that any fees which are paid to ABE Education are deposited directly into the company's bank account which is fully audited. Such funds will not be used in any way until the participant has successfully completed their course and received their statement of attainment. To this end, the organisation can guarantee the return of fees to those students who meet the terms and conditions of the refund policy outlined in the Student Handbook.